Can Do Help Center

    Using a Custom Domain with your Form

    By default, your form lives at public.getcando.com. If you prefer your own domain, you can set it up here's what you need to know first.


    • Note: Custom domains work only on Pro and Business; if your account is on Solo you can save the domain but it won't work.


    How to set it up:

    • Enable Enable custom domain and enter your domain (for example, forms.yourcompany.com). You don't need to add https:// or www.
    • At the provider where you manage your domain, add this record:
    • Type

      Name / Host

      Value

      TTL

      CNAME

      forms.yourcompany.com

      public.getcando.com

      Auto

    • DNS changes can take anywhere from a few minutes to several hours to update, depending on your provider. Therefore, you should keep an eye on it.


    Your link to public.getcando.com continues to work even after adding a custom domain.



    Notes:

    • A single domain can only be used in one Blog, Knowledge Base, Roadmap, or Form at a time.
    • If you disable "Enable custom domain", your saved password will also be deleted, if you had one.