Can Do Help Center

    Open and download files

    Opening a Companion file is just like opening any file on your Mac: double-click. The difference is that the first time it downloads on demand.


    Open a file

    • Go to the project folder in Finder.
    • Double-click the file.
    • Companion downloads it (you'll see a brief progress bar for large files) and opens it with the corresponding app.


    View on Basecamp or copy the link

    Right-click a file and choose View on Basecamp to open it on its Basecamp page, or Copy Link to copy its link and share it.


    Note: if you're offline, you can only open files you've already downloaded before. Others will show the cloud icon until you have internet again.