Can Do Help Center

    Your projects disappeared after a while

    If Companion was working and your Basecamp projects suddenly stopped appearing (but you still see apps, commands, and other tools), your session most likely needs to be refreshed.


    What to do

    • Open Settings → Account.
    • Use Switch Account (or Sign Out and log back in).
    • When you reconnect, your projects will reappear.



    📎 [Placeholder: screenshot — Settings → Account]



    Note: Companion normally keeps the session up to date only. If this happens to you often, write to us so we can review it.